Hi guys
I was wondering if anyone here in the community could guide me in the right direction.
I lost my card recently and went to my bank to cancel and get a new one sent out.
Money was then flowing out of my card mysteriously without showing any visible
transactions but a few pending etc,
I went into the bank today and someone has made some payments through paypal
multiple times. After ringing the fraud helpline with my bank they told me the branch
didn't cancel my card for some reason just applied for a new one (genuine mistake I'm sure
it happens, were all human, even though I obviously asked for it to be cancellled)
I do have a paypal account linked to the very same bank account how ever not under that
card as the card was only issued to me this September as the bank was giving everyone new
cards with the "contactless" option etc.
So I am guessing someone has obtained my card and set up a fake account using my card details
but I cant seem to report the fraud as I cant select a "transaction" on account of my card was never
registered to this account as I have not used paypal since 2017
any help would be greatly appreciated, the bank advised me to go here first
