Apparently someone hacked my PayPal and sent a bunch of fraudulent payments but there is one I did from my PayPal balance. Now my account is locked, they say I can no longer use my PayPal but I have money in my balance and need it. PayPal won't let me transfer it to my card, and they won't answer my emails. What do I do? How do I get my money?
I'm sorry to hear this. @kernowlass is correct. Customer service should be able to assist with the account. You can reach us on Facebook or Twitter at @askpaypal.com. We can also be reached by clicking Help & Contact at the bottom of the PayPal page.
Lisa
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