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My balance

New Community Member

My balance

Apparently someone hacked my PayPal and sent a bunch of fraudulent payments but there is one I did from my PayPal balance. Now my account is locked, they say I can no longer use my PayPal but I have money in my balance and need it. PayPal won't let me transfer it to my card, and they won't answer my emails. What do I do? How do I get my money?
Esteemed Advisor

Re: My balance



Sorry only customer services can help with account issues.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: My balance

Hi @nrisunshines4,



I'm sorry to hear this. @kernowlass is correct. Customer service should be able to assist with the account. You can reach us on Facebook or Twitter at We can also be reached by clicking Help & Contact at the bottom of the PayPal page.




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