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My account was suspended because there was an error in the country of the resident

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My account was suspended because there was an error in the country of the resident

Hi, My account was suspended because there was an error in the country of the resident

When I registered there was an error in the country that I did not choose. Automatic selection

I will be clear with you. I want my money. All the product has been sent and the customers have received it from 5 months.
Now a problem I do not have, but there was a mistake from this system, which is what they told me.

ID for this reason is PP-009-298-663-829

Thank you