My account was hacked then locked by PayPal

MuleiNdolo
New Community Member
I guess my account was hacked in February. Someone added their credit card to my account. After I received payment, PayPal locked my account. Recently they emailed me that my funds are eligible for withdrawal. They wanted me to verify email address and credit card. I only verified the email but I could not verify the credit card. The linked credit card is not mine. I did not add card to PayPal. Someone please advise me on what to do. I have contacted PayPal both by email and social media accounts. They refer me to call their customer care. None receive the call, how can I explain myself to an automated bot? I can't log in my account. I just opened another account... Somebody help, I feel tired 😥😥
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