My account limit 180 days

khalid92
Contributor
Contributor

hello 

my account limit 180 days without any reason and paypal ask me for confirm My identity.and i sent my passport ... is received an email that mean The limit on my account is removed, but when I log into the account, it is still limited

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1 REPLY 1

ShinChanity
PayPal Employee
PayPal Employee
Hi @khalid92

Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

Thank you and Stay Safe.
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