My account is restricted for the second time in a row for no reason

asmaa7
Contributor
Contributor

It hasn't been 4 days since my account was restored. My account was restricted again today. This is unacceptable The information requested is the same as the information previously provided. It hurts that I can't get access to my money I use Paypal for sale on eBay and this destroys me A solution must be found I can't keep working

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@asmaa7 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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asmaa7
Contributor
Contributor

Thank you for your response and interest
But I have already tried to communicate on the Facebook page and direct contact with support is not available
I sent two messages through Paypal and have not received a response yet. I will try Twitter now

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