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My account is limited due age, but i have to refund someone.

New Community Member

My account is limited due age, but i have to refund someone.

hello, my account was recently asked to show proof of age. I am 15, so i can not do that, but i have to refund money to a buyer who did not receive my item. What shall I do? and where should I go from here?

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Esteemed Advisor

Re: My account is limited due age, but i have to refund someone.

@billidiore 

 

Have them file an Item Not Received dispute on the transaction, then you can issue a refund from within the dispute.


Kudos & Solved are greatly appreciated. 🙂