My account is limited because of verification, but I sent my IDs a week ago

rbkszcs
Contributor
Contributor

Hi! I've got an issue with sending my informations to PayPal. I've sent my certification ID and home address ID for verifiction about a week ago and still no response, and I can't transfer my money to my credit card due to limitations. Can you guys please help me?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rbkszcs 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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