cancel
Showing results for 
Search instead for 
Did you mean: 

My account is limited and no one is responding to me

limitedacc12
Contributor

My account is limited and no one is responding to me

Hi account is limited and has been for a few years and I want to get my money out of it because its past 180 days. I try to click "withdraw" and it shows an error. I try to call and live chat but paypal declines my calls automatedly and live chat/calling doesn't show up on my account. I've sent 4 messages in help center and no one has responded. I just need to request a check so I can get my balance....

PLEASE ONLY RESPOND WITH SOLUTIONS.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: My account is limited and no one is responding to me

@limitedacc12 

 

Can you use that option in this link?

https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316#Chec...

 

If not.......


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 


Advice is voluntary.
Kudos / Solution appreciated.