My account is hacked

MLXG
Contributor
Contributor

My computer was hacked and a guy were in charge of my paypal account and email, he sent some money to another paypal account, delete the emails completely, and close my account. I just reopen this account and I cannot find the past transaction.Can someone help with it? The transaction is still in progress, I wish that paypal can stop the transaction first and recover my account. I cannot go to the resolution center as no payment is made in this account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MLXG

 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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