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My account has been limited for 3 months

My account has been limited for 3 months

It's been ages and my account is limited. Every time I log in I see a red notification bubble

  • Make sure you resolve it so you have full access to your account again.

When I click, It redirects me to another page (please see screenshot 1). Seems everything is okay, It's done for months. There is no action required and I wrote this PayPal on twitter, facebook, here by phone I tried every channel.

 

If I click 'go to account overview' from screenshot below It redirects me to first screen again with notification bubble. Back and forth. (Screenshot 2)

Screen Shot 2018-07-08 at 11.52.09.png

Screen Shot 2018-07-08 at 11.56.07.png

 

I have around £500 in my PayPal account. Obviously, It's not important for Paypal but, It means a lot to me.

2 REPLIES
Volunteer Advisor

Re: My account has been limited for 3 months

@furkanakbayrak

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: My account has been limited for 3 months

@kernowlass Thanks for the help. As I said before I tried phone, twitter and facebook. They told me "they will get back to me" that's all.