My account had been hacked

ergolavos
Contributor
Contributor

Hello yesterday at 23:40 Greece time, someone sent me a link to make me a payment through a paypal. Once I clicked on the link and logged in my account after a while the connection was lost and I was notified that the email changed. From that moment on, I could not re-login to my account. I try to communicate with the paypla but I have not succeeded beacuse i don't login. I can not log in to my account because they have changed the email And now I've logged in from another account to write here . I've canceled some cards but I do not remember how many bank accounts or cards I've been connected to. You what I am advised to do the link I mentioned is this : <removed>

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ergolavos 

 

You should never click on links to sign in to a legal financial account.

You should also never put those links on a public forum in case someone else clicks on it and are scammed !!!!!!!!!!!!

 

If you can't log in then...........


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

IF YOU CAN'T LOG IN THEN USE THE GUEST OPTION.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ergolavos 

 

You should never click on links to sign in to a legal financial account.

You should also never put those links on a public forum in case someone else clicks on it and are scammed !!!!!!!!!!!!

 

If you can't log in then...........


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

IF YOU CAN'T LOG IN THEN USE THE GUEST OPTION.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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Achilleas1
New Community Member

I do not click links, but at that moment I made the mistake because I was driving and talking on the mobile. I clicked the link from my mobile. Anyway the problem has been fixed, thank you very much for the advice.

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