My account access is permanently limited and there is $422 in my account.

Atransaction
New Community Member

My account access is permanently limited and there is $422 in my account.

My account has been limited and Funds in my balance has been held for more than 2 years.

 

I get this notification in my account,

"After a review, we've decided to permanently limit your account due to potential risk. You’ll not be able to conduct any further business using PayPal."

 

"You can no longer use PayPal

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

 

Any bank or card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive payments. Funds in your balance will be held for 180 days, after which we’ll send you an email with instructions about withdrawing your funds."

 

Paypal does not even answer my messages during the past two years.

How can I get the funds left in my account balance?

I'd like to share 50% of the funds for your help.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Atransaction 

 

You don't pay for advice on here, its free.


You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you or bank account.

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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