My Payment missing in activity

Tuikini
New Community Member
Hi I purchased something online in which I did not receive, and have tried contacting the seller but they have not replied. I must have used the PayPal guest check out on their website because on the PayPal receipt it says to Sign up now for PayPal, and when I click on the link it has the correct email address but it keeps asking me to reset password. Signing up does not show up on my activity. Would really like my money back because I've tried numerous ways of contacting the seller with no replies for over 3 weeks. Please help me
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