My Ebay Resolution Refund is Not In My Wallet

erybeth107
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Contributor

Not sure what happened.  I sold a piece of jewelry for $368 on Ebay.  The customer said it wasn't sized properly.  Ebay found in my favor and I was told the funds were returned.  I was negative $368.  While I waited for a resolution, the items sold on Ebay cleared through PayPal, and the $368 was erased.  I saw no profit.  Was unable to transfer funds to bank, since PayPal was negative balance.  However, I assumed that once the Resolution was found in my favor, those funds would clear and I would see a POSITIVE $368.  No such luck.  What happened?

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