My Account Is Limited

maria139
Member
Member

 My account has been limited for 3 weeks and got a email 2 weeks ago to go to the resolution center to resolve it. And nothing shows up in the resolution center just what my account is limited to.And click why and this I what i get.Screenshot 2018-05-10 at 6.07.29 PM - Edited.pngScreenshot 2018-05-10 at 6.07.12 PM - Edited.png

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1 REPLY 1

Oregon11
Advisor
Advisor

@maria139

 

PayPal needs to verify your identity documents for the card. You will need to call them up to sort this issue with not being able to upload.

 

I'm assuming this is a US account.

 

Here is the PayPal link with calling details. Click call us at the bottom of the page. You can login and receive a pin or call as a guest.

 

https://www.paypal.com/us/smarthelp/contact-us

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