Multiple fraudulant charges from my checking account to someone elses paypal account.
I am trying to assist my mother with some fraudulent withdrawals from her checking account. The deal is, she doesn't have a Paypal account so has no idea how to proceed. The bank transactions in question all happened on the same date for various amounts and to 3 different paypal accounts. Looks like a total of 8 unauthorized transactions so I've been making a lot of calls today. Unfortunately on the bank transaction, Paypal is the only one that doesn't list a phone number. Luckily I have a Paypal account so I can log in here and ask questions but mom has no way of knowing how to contact Paypal.
So my question is, how does she get a hold of Paypal to report the fraudulent transactions? Does Paypal investigate the shady accounts that stole money from mom's checking account? I know one of the account holders is being investigated for identity theft and fraud so this situation will be included in the official police report update.