Moved abroad - account limited

mazzonimarcela
Contributor
Contributor

My account is currently limited and I cannot operate with it. I moved abroad, therefore, I cannot supply proof of residence of my original country, I tried to contact someone from Paypal via email, telephone, Facebook and Twitter but so far I have only received unhelpful replies or no replies at all. No one answers my calls or my messages on the social media pages.
I have some money in my account that I would like to transfer to my other account but I am not able to do so. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mazzonimarcela 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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