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Money stolen, account closed. How do I get my money back?

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Contributor

Money stolen, account closed. How do I get my money back?

Hello,

 

I recently signed up for PayPal to send a friend money for an art commission. Two days later, I get an email saying that my account was "closed" and I could no longer access it. I made a new one, and again, I get an email saying that my account has been closed, along with an email saying that someone has taken $26 from my card. Since the account was closed, I have no way of filing a report of fraud. Attached are the three emails I received, one the email saying someone had logged into my account, one the bill of the transaction, and one saying my account had been closed. If anyone knows how I can resolve this issue and get my money back, help would be greatly appreciated! 

 

Thank you, 

Payton

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1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Money stolen, account closed. How do I get my money back?

@matchstickphyre 

 

For the $26 charge, contact your financial institution to dispute it. See where it says "Charge will appear in your credit card statement as "PAYPAL *UFA SELLER"? Contact your card issuer to report the transaction as unauthorized.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Money stolen, account closed. How do I get my money back?

@matchstickphyre 

 

For the $26 charge, contact your financial institution to dispute it. See where it says "Charge will appear in your credit card statement as "PAYPAL *UFA SELLER"? Contact your card issuer to report the transaction as unauthorized.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post