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I sent money to the wrong email address and cancelled the payment. Two days later my bank deducted the amount from my account. The bank says I have to deal with the merchant, but there is no merchant. The email address is not valid. My paypal account balance is zero. Please advise
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Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
Advice is voluntary.
Kudos / Solution appreciated.
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Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
Advice is voluntary.
Kudos / Solution appreciated.
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