Money held

Jerseyfam98
Contributor
Contributor

Hello all

 

I have this issue.  Paypal is holding my money for 6 months. They limited my account on March 7th and should be cleared on sept 7 and still haven't received any response from them. This is too much! i need this money and its been over 6 months. Im going through a hard time right now. Please someone help me !

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jerseyfam98 

 

If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.
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