Money held for 180 days but still havent gotten an email

[Agentpickle]

My account was limited 7 months ago but I still haven't gotten an email on how to withdraw my balance! Any advice is appreciated

[kernowlass]

@Agentpickle

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Agentpickle]

I can't seem to find the phone option

[PayPal_Olivia]

Hi @Agentpickle,

I'm sorry to hear that you have not received the email with options for withdrawal. Please check your spam/junk mail folder, in case the email was routed there by your email service provider.

If you are still unable to find the email and need customer support assistance, you can reach out to customer service by email via the Help Center, or by Facebook or Twitter. 

I hope this helps!

Olivia