Money Refunds

ann-bumble1
Contributor
Contributor
So I made my account when I was 17, I wanted to sell something and got paid 10$ I tried returning it since like a month ago when I saw that my account was limited. I tried to go to history but it says I dont have one, I'm 18 now and I want to make a new PayPal, what'll happen if I just leave that frozen money there? Will it eventually be returned?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ann-bumble1 

 

As you are now 18 you can open another account using another email address.

Then contact customer services and ask if they will transfer the funds to your new account.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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