Money Disappearing Act at PayPal

LizaForeman
New Community Member
Hello All, PayPal is not effectively dealing with the disappearance of my money. When attempting to make two transactions on November 29, I was simultaneously sent emails saying the funds would be transferred to my account instantly (they were not) and received a message that flashed on screen saying the funds were being delayed in a security check. They have been missing ever since. Their best response so far was to say they would check with the bank. The bank doesn’t have them. They disappeared in a puff on screen. I’m a HSBC to mouth reporter and was left without this money overseas. I’ve written to their executive office and called in three times. Twice I was cut off. They haven’t bothered to call me back. I believe this is s major flaw in their system and their response inadequate and unprofessional proving them incompetent at handing people’s money.
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1 REPLY 1

Shiorca
Contributor
Contributor
Hi, I have made 2 transfers for funds from my Paypal account to my bank account. Transfers were done November 13 & 28. Both have not shown up in my bank. I have emailed Paypal and they have responded that they would refer me to a "specialist", sadly no response after that and it had been almost a week. Paypal also blocked me from posting on their Facebook page and messenger without any grounds for banning me in the first place.
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