I’m wanting to get money back from an eBay trader the product didn’t work now trader is suspended. Checked PayPal for transaction. Not there. Checked bank statement eBay/PayPal purchase is there. So how can I start a resolution when purchase doesn’t show in PayPal?
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you. So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you. OR 2. Contact your card issuer for a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
