Missing part order

Zeus12
New Community Member

I ordered a saw and blades the blades arrived but the saw was missing pay pal have dismissed my claim as the seller said they sent the order but the saw was not in parcel so I have three blades and no saw 

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Zeus12 

 

You filed the wrong claim. Supposed to file Significantly Not As Described (SNAD) claim. Item Not Received claims are for not receiving anything at all.

 

Please contact customer service for assistance in changing the claim to a Significantly Not As Described (SNAD) claim:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.