I am mot sure if PAYPAL is aware or trying to resolve this type of scam. I had ordered 12 dozen boxer shorts as a donation for a local organization that offers free showers to the unhoused. I paid $150 with $48 for FEDEX shipping. A month had passed, Bid Supply (company selling boxer shorts) failed to respond and would ignore my emails. I went through PAYPAL hoping the company will comply. BidSupply sent me a dozen boxer shorts instead of 12 dozen and informed PAYPAL that they have DELIVERED.
I sent documentation disproving Bid Supply's claim that they fulfilled their order but without waiting for the response from Bid Supply, PAYPAL has closed the dispute. It has been a NIGHTMARE trying to get in touch with PAYPAL through their methods to CONTACT US. Wow, what an incredible system to reduce number of employees and create a system of automated drop down responses that don't make sense. What is PAYPAL guarantee? How do we carry out a conversation with an automated system that never sends a HUMAN to help while we are messaging? What is the VALUE given to our time?
