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I just sent Paypal a message, concerning my account being limited for no reason. I got an email saying there has been a reply sent back, and that I should visit the message center, which I do, and then see a new message. All fine, it was a useless message, but fine. I reply to it, it got sent.
Now I've gotten another message saying Paypal has replied, but when I go to the message center, I see no new messages. Only the one they've sent me first. I even replied to the same one saying it, and they've sent another message back, which I of course also couldn't see nor find.
I have searched on this, but couldn't find anything. I know that called is the next best solution, but I'd still like to know what has been sent to me for future cases.
EDIT: I've tried the PayPal app, Chrome browser on Android, Safari on the iPhone, Chrome browser on my laptop, and Safari on my laptop. All the same outcome.
Thanks in advance.
Have you tried clearing your browser cache and restart device?