Made Account After Making Payment

Soleon
Contributor
Contributor

Hi, I purchased an item from an online vendor through PayPal without having made an account, but I still haven't received anything, whether shipping confirmation or actual product. Now I've made an account so that I can dispute the order, but because I made my account after ordering the product, I don't know how to add the order to my account. Any help? Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Soleon

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'. No transactions will show or can be added before you made the account.

If you need to open a dispute for a 'guest buyer' transaction then you can.......


1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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