MY PAYPAL ACCOUNT HAS BEEN HACKED AND CLOSED

tuning55555
Contributor
Contributor

Hello...

my paypal account has been hacked today's morning, I received an e-mail from paypal telling me that I added a new e-mail address to my account, while I didn't add any new e-mail address and I don't know that new e-mail address which has been added and I went to log in to my account but I couldn't log in and I get a message that my e-mail address is wrong and not found on paypal, now I can't even login to call the help center, my account has 299.33EURO please help me to restore my account and refund my money please.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tuning55555 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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