MEDICAL-HORIZONS.NET - WORST TRANSACTION IN 67 YEARS OF SHOPPING LIVE OR ONLINE

ALANBONES
New Community Member

NOT ONLY IS THIS WEBSITE A DISGRACE FOR HELPING BUT THE ITEM I ORDERED THEN TRIED TO CANCEL IMMEDIATELY HAS GIVEN NO REPLIES TO EMAILS, COMPLAINTS, NEEDS TO CONTACT, ETC. 4 DAYS LATER, I RECEIVED ONE EMAIL THAT THE PRODUCT WAS SHIPPED AND THEY PAID NO ATTENTION TO MY SUGGESTION TO NOT EVEN SHIP AND THEN HAVE TO RETURN AND JUST CANCEL THE ORDER  (which emails i sent within 30 minutes of ordering). Then i go to whatever PAYPAL's involvement is in this transaction and receive similar IGNORING. Chinese company that has this right to ZERO communication!

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4 REPLIES 4

Ashduclos
Contributor
Contributor
Agreed!! Their contact phone # is listed as 1234567890 and there’s no email to contact them at. I filled out the contact form on their site and never heard back and never received the item I paid firm. SCAM SITE! Do not use this “seller”!
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kesha8403
New Community Member

did anyone get product or money back. or how can  we

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Ashduclos
Contributor
Contributor
No product ever received. I filed a claim with PayPal who reached out to the company, received no response and then I was refunded in full by PayPal.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@kesha8403 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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