Lost money
Emerald13
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Posted on
Apr-26-2021
10:24 AM
Does anyone else have a problem with PayPal not responding to a payment held until transactions went through and then you gave delivery transaction number but paypal still refunded money back to buyer. Just list $100
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Disputes
2 REPLIES 2
sharpiemarker
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Apr-26-2021
10:34 AM
Was the payment unclaimed for longer than 30 days and subsequently returned to sender? Is that what happened?
Or did the buyer file a item not received dispute? If so did the tracking info status say the shipment was delivered? PayPal will refund the buyer if tracking info shows a status other than “delivered”. Once it show delivered, contact PayPal to appeal.
Kudos & Solved are greatly appreciated. 🙂
Emerald13
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Apr-27-2021
09:58 AM
The buyer received his product and was very happy. Buyer says PayPal never returned his money. On my end it still reads pending. When I called customer service they were no help and told me my money was returned. Its upsetting because I tried numerous times to contact them through messages and no response.
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