Lost in transit

Janm3309
New Community Member
Posted on
‎Apr-06-2018 04:12 AM
I posted items to my buyer and have post office receipt, it is lost in transit. Do I have to refund buyer?
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kernowlass
Esteemed Advisor
Esteemed Advisor
‎Apr-06-2018 08:31 AM

@Janm3309

 

If you don't have 'trackable' proof of delivery of the item to the buyer then you would sadly lose any dispute for non receipt of item.


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