Lost Shipping Covered??
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Hi Guys
I am buying an item from "Bangggood" and on the checkout page it is stating that if I do not pay for shipping insurance then if the item is lost in transit I will not be compensated, however my understanding is that if I pay using PayPal then I am covered in the event of non receipt of the item? can anyone please confirm?
I waited over 2 hours for PP messsaging but nobody seems to be there!!
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That depends on MANY factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions.
Legal (bottom right of Paypals pages) > user agreement > buyer protection.
Advice is voluntary.
Kudos / Solution appreciated.
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Well herein lays the problem, I have read through the buyer protection details,and I am STILL not any wiser.
The way I understand things is, I pay using PP and if the item does not arrive, I am simply refunded if I need to make any claim.
However the fact that the company has a tick box for shipping insurance, and when you uncheck this box, a message appears staying that should the item get lost, you cannot claim a refund, which goes against the PP buyer protection policy?
I feel the company is simply tying to scare you into paying extra shipping insurance?
As you CAN claim for NR if you pay using PayPal, but as I said, I just wanted some confirmation on this.
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