Just looking for some direction. It appears as though my item I purchased may be lost in the mail. As a buyer am I protected and able to make a claim to receive a refund? Ordinarily I would believe yes, but after reading, a piece in paypals policy has me concerned
"PayPal Buyer Protection for items that have not been shipped does not cover items lost in transit. If the Seller can provide within the required time frame a valid proof of shipment (as described in more detail in the PayPal Seller Protection Policy) or a respective equivalent as agreed between PayPal and the Seller, PayPal will refuse to grant PayPal Buyer Protection."
Does that mean I'm just SOL? Tracking number does not show it has been delivered. Help please!
