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Looks like something went wrong on our end.

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Contributor

Looks like something went wrong on our end.

Ok so im trying to upload tracking number to this open dispute and I cant im getting error message saying Looks like something went wrong on our end.Let's try that again and I can't call their customer support because of this virus since they don't have a number to call anymore anyone please help how to solve this issue ….

2 REPLIES 2
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PayPal Employee

Re: Looks like something went wrong on our end.

Hi @Alex2265, we apologize for the delayed response. I hope you're doing well!

 

Our customer support on the phone is very limited due to this outbreak.

Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

Please reach out to our Social Media Team, they can help you upload that information with your case. Hope this helps! Stay Safe! 

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Contributor

Re: Looks like something went wrong on our end.

Thats what I did and they just added tracking on behalf of me case closed