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Looks like something went wrong on our end

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Contributor

Looks like something went wrong on our end

I have been trying to respond to a case I have and after submitting I get an error that says "Looks like something went wrong on our end".

I have tried everything what suggested in help and here in the community (like clearing cache, use a different browser, wait for two days for system reset and all another nonsense).

All their Message Centers, Help, Contact us just loop to each other, completely useless. Tried to call them - same loop with no live person available.
I am not alone on this based on search results and this problem persist for at least 4-5 months now.

Very negative experience. Buggy and complete ignorance to customer needs. Is this what PayPal became this days?

 Still have a little hope for help.

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Looks like something went wrong on our end

@segun17 

 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

3 REPLIES 3
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Esteemed Advisor

Re: Looks like something went wrong on our end

@segun17 

 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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Contributor

Re: Looks like something went wrong on our end

yes, i tried facebook to contact them. After chat with bot and selecting "Chat with Support" or "Chat with Agent" no response after 2 hours of waiting. Tried this 2 times today already.

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New Community Member

Re: Looks like something went wrong on our end

Very Frustrating i'm having the same problem

I purchased a Dewalt 10 tool combo kit for $99.00 what i received was a cheap plastic bracelet for a 5 yr old see pict below. I would like a refund. i have no way to contact seller. Please help.. (rip off scam company)