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Long time review limited account

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Contributor

Long time review limited account

Hello all,

 

Paypal sent me an email about limiting my account and asked me providing documentation a week ago.

I provided the documentation (insurance contract) which has my current address on Paypal.

Now, after nearly a week, I did not get any review and the account still limited.

 

Can I ask how long my account will be review in average?

 

Thanks all.

Tien <removed>

4 REPLIES 4
Esteemed Advisor

Re: Long time review limited account

@tiennguyenvan 

 

https://www.paypal.com/vn/smarthelp/article/how-long-will-it-take-to-resolve-an-account-limitation-f...


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Long time review limited account

Thank you for the link.

 

As mentioned in the link: " If you've submitted the information we requested in the Resolution Center you should receive a reply email from us within 3 business days"

 

I submitted in Resolution Center but did not receive any reply email within 3 business day.

 

So sad.

 

Esteemed Advisor

Re: Long time review limited account

@tiennguyenvan 

 

Did you not read all the link??

 

Most limitations are resolved within 5 days, however some could take longer.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Long time review limited account

Hello. 5 days is about resolving the issue. I am talking about reply email after they received my documents (3 days as mentioned in the link). I still have no that email. Thank you.