cancel
Showing results for 
Search instead for 
Did you mean: 

Locked acvount

Dmitchelson
New Community Member

Locked acvount

My account has been locked with over £1,300 in it for over 2 months, I have been given no reason for the money being held, if there was any problem with the transactions it would have been resolved by now but it is very difficult to get ant communication from Paypal!

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Locked acvount

@Dmitchelson 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.




Advice is voluntary.
Kudos / Solution appreciated.