Locked account

prezidential
Contributor
Contributor
So i made my paypal account when i was 17, a few months before i turned 18 and it asked for id so i gave it along with my address, it didn't work ofc so i layed it off and waited for my bday to come. It's now been 2 days since I've turned 18 and paypal says its reviewing my information I've given but i don't think it's ever gonna unlock my account. Is there a way to fix this?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@prezidential 

 

Please contact customer service to follow on the situation by asking them to submit a support ticket to the back office that deal with limitations or ask if you can open a new account (which what they may do for to underage applicants):

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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