Live agent available

Shtservice
Contributor
Contributor
Is there a contact or live agent available, how do we report fraudulent merchants from china. They claim my money is returned and PayPal is holding it, but I have no way of knowing
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shtservice 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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