Linking a bank account

belenroshena
New Community Member

the resolution center asked me for a Valid ID and a proof of address. I've sent the Valid ID and it is marked as "completed" but I havent sent any proof address but it is marked as "submitted for review". I need to send a proof of address ASAP. Please help me.

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1 REPLY 1

PayPal_Jae
Moderator
Moderator

Hi @belenroshena

 

It sounds like our system automatically accepted your photo ID, but we're currently waiting for the relevant team to review your proof of address submitted. It typically takes 24 - 72 hours for the review to complete and for you to receive communication updates via email.

 

I hope this helps!

 

- Jae

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