blevins591
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Posted on
Jan-27-2019
09:32 AM
Tried to purchase on ebay this morning says my account needs attention. All information is correct, says if my account has been limited I would have received an email with explanation , such as someone tried to use my card. Haven't gotten any emails from them. What could be up??
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blevins591
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Jan-28-2019
07:45 AM
I was using my PayPal Mastercard. This morning it says the same thing. But even tho my PayPal account is empty I opened it, then went back to purchase item and said using PayPal. It went right through. (At first I was trying to add a new card to acct, and it wouldn't let me) HOPE THIS HELPS SOMEONE.
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kernowlass
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Jan-27-2019
09:45 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
blevins591
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Jan-28-2019
07:45 AM
I was using my PayPal Mastercard. This morning it says the same thing. But even tho my PayPal account is empty I opened it, then went back to purchase item and said using PayPal. It went right through. (At first I was trying to add a new card to acct, and it wouldn't let me) HOPE THIS HELPS SOMEONE.
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