Lincoln

blevins591
Contributor
Contributor
Tried to purchase on ebay this morning says my account needs attention. All information is correct, says if my account has been limited I would have received an email with explanation , such as someone tried to use my card. Haven't gotten any emails from them. What could be up??
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

blevins591
Contributor
Contributor
I was using my PayPal Mastercard. This morning it says the same thing. But even tho my PayPal account is empty I opened it, then went back to purchase item and said using PayPal. It went right through. (At first I was trying to add a new card to acct, and it wouldn't let me) HOPE THIS HELPS SOMEONE.

View solution in original post

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@blevins591

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too
Solved

blevins591
Contributor
Contributor
I was using my PayPal Mastercard. This morning it says the same thing. But even tho my PayPal account is empty I opened it, then went back to purchase item and said using PayPal. It went right through. (At first I was trying to add a new card to acct, and it wouldn't let me) HOPE THIS HELPS SOMEONE.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.