Limited for no reason?

[tcmelih40]

I've been using PayPal since 2018 and suddenly i got a mail that my account was limited and they are holding my funds? Why? What did i do wrong? I went to mail them twice but all i got was a copy paste message, the same TWICE. I cannot even call them. Their call us option at contact me is gone for me. What can i do?

[kernowlass]

@tcmelih40 

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

[tcmelih40]

So what am i supposed to do now? Whenever i go to resolution center and press account limitation's i'm not able to do anything.