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You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Thank you for reaching out.
I understand that your account is currently limited and that you wish to resolve the matter to restore account functionality.
Here's how to remove a limitation from your account:
If you complete the required steps and we ask you for more information by email, please respond as soon as possible so we can get things resolved. If we've asked for additional information, but you are unsure what to provide, please review the kind of documentation we accept.
If all of the steps are completed and your account remains limited, it means one of two things:
If you are having difficulty providing your information via the Resolution Centre you can contact our Customer Support Specialists for assistance.
To contact Customer Support, please follow the steps below:
Please note that in most cases, our customer service specialists cannot remove your limitation over the phone but can offer support and advice on your limitation and any technical issues effecting you when you're attempting to resolve the appeal steps.
I hope this helps,