Limited account

[KevinChowns]

Is there no way to talk to a person at PayPal right now? Have completed the questions in the resolve center and I still have my money hung up because it's limited I can't pay or move my money out of PayPal

[ndkhoa222]

I sent documents 3 times, and 5 messages and got no reply in over a month. Look like they don't even care about customers because they more care about Covid right now.

[kernowlass · Accepted solution]

@KevinChowns 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[KevinChowns]

Thank you so much for that offer I never thought about Facebook and Twitter