Limited account HELP??

sassypinky
Contributor
Contributor

So i set this account up for Business as im an online streamer. Never hadd problems with paypal at all that is until i changed my account name as i changed my streamer name (makes sense right business name changes so you would). I provided loads of proof that this account belongs to me to then have my account limited 

 

Now I dont understand why as im using the business side to paypal not personal.

 

Can anyone please shed any light here as i have no clue and used paypal for alot of transactions personal and business 

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @sassypinky,

 

Welcome to the community and thank you for your post.

 

I am sorry to hear your account has been limited. Account limitations can be placed for various reasons, for example, to confirm your identity.

 

When an account limitation is placed, you would be required to complete all the steps in the 'Resolution Center' to resolve it. Once all the steps are done, your account would be sent for review. You would then be updated via email.

 

- Rachel 

 

 

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