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Limited Access to my account

rakadawad
Contributor

Limited Access to my account

I cannot proceed any payment through my account as it says that I have limited access. I cannot even delete the expired credit card. I thought to delete the account and create a new one with the correct details but cannot proceed even with this. Please, maybe someone knows how to solve this issue? I would prefer to speak to a customer representative and not receive their automated messages as nothing has helped until now. Thank you!!

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Limited Access to my account

@rakadawad 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.