Limited Access to my account

[EiroMiranda]

Hi, I just want to ask, how long does it take to review the file i sent for verification of my identity so that I can use my paypal account for paying.

[sharpiemarker · Accepted solution]

@EiroMiranda 

The time it takes varies depending on your specific case, you may contact customer service to follow up but they can't lift limits over the phone although they can submit a ticket on it to the back office.

To contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

Or private message via social media:

Facebook: https://www.facebook.com/PayPalPhilippines/

Twitter (US): @AskPayPal