Limitations
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Account Limitations
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Hello @clarrise1131,
Welcome to the PayPal Community!
I'm sorry to hear a limitation is stopping you from sending money. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. If we're asking for documentation that you're unable to provide, you can type a letter explaining why you're unable to provide it. Then, upload it in place of the documentation within your Resolution Center. After all of the requested information is submitted, the limitation will move into a review status and we'll email you once it's complete.
I hope this helps!
- Meghan
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